At Live Heart Wise, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

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1. Information We Collect

When you contact us or submit an enquiry through this website, we may collect:

• Your name

• Email address

• Phone number (if provided)

• Any information you choose to include in your message

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We may also collect limited technical information automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of your visit

This information helps us improve the performance and security of our website.

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2. How We Use Your Information

We use your information to:

• Respond to your enquiries

• Schedule coaching or consultation sessions

• Communicate about our services

• Improve our website and user experience

• Meet legal or regulatory obligations where applicable

We do not sell or rent your personal information.

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3. Coaching and Confidentiality

Information shared during coaching conversations or consultations is treated as confidential and handled with professional discretion.

However, electronic communication over the internet cannot be guaranteed to be completely secure, and users should avoid sending highly sensitive personal or financial information through website forms.

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4. Cookies

This website may use cookies and similar technologies to:

• Ensure the website functions properly

• Understand how visitors use the site

• Improve website performance

You can manage or disable cookies through your browser settings, although some features of the website may not function correctly if cookies are disabled.

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5. Third-Party Services

This website is hosted on Wix and may use third-party services for website hosting, analytics, security and communications.

These providers may process information in accordance with their own privacy policies.

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6. Data Security

Reasonable administrative, technical and organisational measures are used to protect personal information from unauthorised access, disclosure or misuse.

No method of electronic storage or internet transmission is completely secure, and absolute security cannot be guaranteed.

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7. Data Retention

Personal information is retained only for as long as necessary to respond to enquiries, provide services, comply with legal obligations, or resolve disputes.

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8. Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

Requests may be made using the contact details below.

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9. Children's Privacy

This website and its services are intended for adults. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.

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10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

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11. Contact

For any questions about this Privacy Policy or your personal information, please contact:

LIVE HEART WISE
Email: LIVEHEARTWISE@GMAIL.COM